Returns & Exchanges

At MAGIC JOHN, we stand by the quality of our electronics and offer a 30-day hassle-free return policy to ensure you are completely satisfied with your purchase. If your item is defective or doesn't meet your expectations, we are here to make it right with a quick exchange or full refund.

Return Process

• 1.
  Initiate Your Request

  Log into your account and visit the 'Order History' section to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Securely pack the electronic devices in their original packaging, including all cables, manuals, and accessories to ensure a valid return processing.

• 3.
  Ship the Item

  Affix the prepaid shipping label provided by our support team to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our technicians inspect the returned hardware for quality assurance, your refund or exchange will be processed within 5-7 business days.